Privacy Policy
Last updated: March 2025. We respect your privacy and are committed to protecting your personal information.
1. Information We Collect
We collect information you provide when you sign up, complete your profile, join the Inner Circle, book coaching, or contact us. This may include:
- Name, email address, and password
- Profile details (e.g. photo, goals)
- Payment and billing information (processed securely by our payment provider)
- Messages, posts, and other content you submit in the community or via forms
- Progress data (e.g. check-ins, volume logs, goals) if you use those features
We also collect technical data such as IP address, device type, and usage information (e.g. pages visited, features used) to improve the service and security.
2. How We Use Your Information
We use your information to:
- Provide and personalize the Inner Circle, coaching, and other services
- Process payments and manage your membership
- Send transactional emails (e.g. account verification, password reset) and, with your consent, marketing or updates
- Moderate the community and enforce our terms
- Improve the platform, fix issues, and analyze usage
- Comply with legal obligations and protect our rights and users’ safety
3. Sharing of Information
We do not sell your personal information. We may share data with service providers who help us operate the platform (e.g. hosting, email, payment processing, analytics), under strict confidentiality and data-processing agreements. We may also disclose information when required by law or to protect our or others’ rights and safety.
4. Data Security
We use industry-standard measures to protect your data, including encryption, secure authentication, and access controls. No method of transmission or storage is 100% secure; we encourage you to use a strong password and keep your login details private.
5. Your Rights and Choices
Depending on where you live, you may have the right to:
- Access or request a copy of your personal data
- Correct or update your data (e.g. via your profile or settings)
- Request deletion of your account and associated data
- Object to or restrict certain processing
- Withdraw consent where we rely on it
To exercise these rights or ask questions, contact us via the Contact page. You can also unsubscribe from marketing emails using the link in those emails.
6. Retention
We retain your information for as long as your account is active or as needed to provide services, comply with law, resolve disputes, and enforce our agreements. After account deletion, we may keep anonymized or aggregated data that no longer identifies you.
7. Children
Our services are not directed to individuals under 16. We do not knowingly collect personal data from children under 16. If you believe we have collected such data, please contact us so we can delete it.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and indicate the “Last updated” date. Continued use of the platform after changes constitutes acceptance of the updated policy. Significant changes may be communicated by email or in-app notice where appropriate.
9. Contact
For privacy-related questions or requests, please use our Contact page.